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Job Placement

Need Candidates - Japanese Expert

Expected Job Responsibilities:

  • To interact with the team in Japan in Japanese to schedule a field engineer and communicate the same to various stake holders.
  • To ensure efficient allocation of engineer resource and any required equipment or spares utilizing appropriate system tools.
  • Provision of ETA placed within the case within agreed timeframes
  • Monitor progress to ensure engineer and part arrivals at site within required time for Japan
  • To ensure fault reporting data accuracy is maintained at the highest possible standard.
  • To liase with other relevant departments in Japan when inadequacies in data or compliance are experienced.
  • To undertake any other reasonable task
  • Experience of at least 1 years or more in international customer handling organization
  • Willing to work shift work
  • Fluent in both spoken and written English and Japanese
  • Customer focused & results oriented
  • Self motivated.

Any other Qualification or Experience Desired

  • Experience of at least 1 years or more in international customer handling organization
  • Willing to work shift work
  • Fluent in both spoken and written English and Japanese
  • Customer focused & results oriented
  • Self motivated.
Customer support executive to be based at Jodhpur.

Please share some references and resume for the candidates who are interested in this position .

Candidates preferred those who have good command over Chinese language (Preferred - Cantonese/Mandarin).

  • We are hiring permanent candidates only.
  • Attached is the JD to help you understand the role as well as the company in detail.

Attachments 1

Attachments 2

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